What if my order is not correct?
We are only human. Every so often mistakes happen and we will do our best to fix and correct any issues you may have. If you notice a mistake with your order, please contact firstname.lastname@example.org, and we will promptly look into it. Please make sure to include your order reference number when e-mailing customer service.
Do you accept returns?
Yes, we are happy to refund purchases (not including sale items) provided they are returned by registered mail in their original, unworn condition within 12 working days from receipt. We will refund any sums that you have paid to us shipping is non-refundable, return shipping is not included in the refund. Only products that are in their original condition will be refunded, others will be returned to the customers at their own cost. Please try on over clean carpet to not mark the outsole. Hardwood and concrete floors can scratch and damage the outsole which will be rejected by our returns department.
SALE ITEMS ARE ONLY ELIGIBLE FOR STORE CREDIT
ITEMS MUST BE REUTRNED WITHIN 12 WORKING DAYS OF RECEIVING YOUR ITEM FOR REFUND, AFTER THE 12 DAYS STORE CREDIT FOR THE ITEM WILL BE ISSED.
How do I return an order?
Please contact email@example.com for a Return Merchandise Authorization number (RMA). Return all parcels by UPS or registered mail with tracking within 12 working days from receipt for refund. Please be sure to clearly mark your return shipment as returned goods on any customs or postal forms.
Ship Returns to..
14515 Alondra Blvd La Mirada CA 90638.
> > > > To download a returns form please click here < < < <
Once the form is downloaded, please scan and email to
so they know to expect your package and respond with a UPS return label free of charge. **For Exchanges Only**